We will never release information about our customers or business partners to any other person or organisation for marketing purposes unless we have your permission to do so.
We may update this policy, so please check this page from time to time to make sure that you’re happy with any changes. This policy is effective from 12 November 2014.
Any personal information you supply to The Lover Lab via this website (and by other means) will be treated in accordance with the Data Protection Act 1998 and other legislation intended to protect your personal information and privacy. If we hold information about you, we’ll only use this for the purposes you’ve agreed to.
You have the right to see a copy of the personal information we hold about you, if you believe that any of the information we are holding is incorrect or incomplete, please let us know as soon as possible. To provide a copy of this information we will ask you for a small fee.
When you visit our website we may collect the following information from you:
When applying for a product, the application form declaration and notices will explain how we use the information collected.
If you communicate with us by email, we may keep your email, together with your email address and our reply, for our business records. We give the same protection to our electronic communications as we do to information we receive by post or phone.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We will not pass your contact details to anyone else without your prior consent.
We collect personal information from the online application process. This is so we can identify general customer trends, improve our service to you and also where relevant, communicate with you.
We do not sell, rent or trade your personal information to others. We may give general statistics about our customers, sales, and related site information to other companies however these statistics will not include any information that personally identifies you, unless we have said otherwise in this policy.